Training in human factor skills: lessons from aviation

Clin Risk 2009;15:8-10
doi:10.1258/cr.2008.080091
© 2009 Royal Society of Medicine Press

 

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Training in human factor skills: lessons from aviation

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Training in human factor skills: lessons from aviation

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Patient Safety


Rachel Vickers

Email: rachelvickers{at}burtonh-tr.wmids.nhs.uk

The contribution of poor human factor skills in causing adverseincidents to both patients and staff is well recognized. Thisarticle describes the approach and delivery of training in theseskills in Queen’s Hospital, Burton, and the development of auser-led patient safety group as a direct result of the training.

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